Possible cause:
1. Hard drive failure.2. Motherboard failure.
Possible troubleshooting steps and repair solution:
Most likley this problem is related to the hard drive failure and here’s what you can do to test the drive.- Remove the hard drive from the laptop and connect it to an external USB enclosure
- Connect this enclosure to any other working computer (laptop or desktop). If the hard drive still doesn’t spin, you have a bad hard drive.
If the hard drive works fine when connected to the external enclosure but doesn’t work when connected to the laptop, most likely you have a failed hard drive controller on the motherboard. If that’s the case, the whole motherboard had to be replaced.
In some laptops the hard drive connects to the motherboard via a cable. In models like that there is a chance that you have a failed cable. Try replacing the cable first.
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